Posts tagged usability
Reality: It takes seven—SEVEN—clicks to resume what I was watching with Netflix’s Wii channel.
After turning on my Wii, I have to press A get past an annoying safety screen (1). Then I have to click on the Netflix channel (2). Then I have to confirm (seriously?) that what I clicked on was what I wanted to load (3). Then I have to click on the title I was previously watching (4). Then I must click the “More episodes” button (my girlfriend is behind in the series). Then I have to scroll find where I left off (6). Finally, I can click on the episode I was looking for (7).
Expectation: It should take zero clicks!
Turning on my Wii should jump right into Netflix. Netflix should know that I’m in the middle of a movie (or even TV series) and begin playback automatically. If it’s the wrong thing, then I can always back out—at most that would be two clicks.